Office Policies


 
"Availability is key! Therefore I make
it my priority to see acutely ill
patients on the same day they call."
— Dr. Roger S. Madris
         

  Our office hours are as follows:

 
Monday - 8:30 AM - 4:30 PM
Tuesday - 8:30 AM - 4:30 PM
Wednesday - Closed
Thursday - 9:00 AM - 6:00 PM
Friday - 8:30 AM - 4:30 PM
Saturday - 9:00 AM - 1:00 PM, every six weeks

 

  We accept most major insurance plans including:


    AARP Complete Medicare
    Aetna
    Anthem Blue Cross Shield
    Cigna
    Connecticare
    Emblem Health
    Empire Blue Cross Blue Shield
    Empire Plan
    GHI
    HealthNet
    HIP
    Humana
    Medicare
    Multiplan
    Oxford Health Care 
    POMCO
    United Health Care
 
 
If you do not see your insurance listed above please inquire by phone as we may currently accept it or if not we may be able to see you on an out of network basis.

We are available for any patient that is in need of medical care and therefore we also see patients without insurance coverage as well. Please be assured that regardless of the insurance coverage you have or even if you have none and are paying out of pocket, you will always receive the best possible medical care.

We offer a level of personalized care not usually found in today’s managed care environment. We personally answer every phone call -  you will never get an automated phone answering machine during regular office hours. We purposely do not overbook so that any patient who is acutely ill and wants to be seen will get a same day appointment.  As a patient, you will always be seen by me, a board certified physician, not a “physician extender” i.e. a nurse practitioner or a physician’s assistant. We routinely call you the day prior to your appointment to confirm. Every year we make sure you have scheduled your annual physical exam, because we know that regular visits with your doctor results in better overall health. In essence, you are getting “concierge care” without paying the thousands of dollars a year that it typically costs.
 
For your convenience we will submit all insurance claims on your behalf. To the best of our ability we will let you know in advance if a service is not covered by your insurance.
 
We accept payment by cash, check or credit card (Visa, Master Card, or American Express).

We are here to help you obtain the best medical care available anywhere and will do all that we can to help you. For those who require our help, we help arrange appointments with specialists and testing facilities. As stated earlier, I want this to be “YOUR MEDICAL HOME.”

10 Rye Ridge Plaza Suite 105    |    Rye Brook, NY 10573   |   Phone: 914-253-6504 | Fax: 914-253-6507
 

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